2026-10-08
Stop losing customers: what an agent actually changes
The customer writes while you are out on a delivery. By evening the message is still there. By morning they have called someone else.
A useful agent does not promise “artificial intelligence”. It answers at once, with your hours, your zone price and a real slot. If it does not know, it hands over.
The measure is simple: how many requests were answered the same day, and how many quotes went nowhere.